Our policy
Refund Policy for all Crease Coach Lacrosse Programs
Due to the nature of pre-planning, Crease Coach has a NO Refund policy.
However, a credit for future Crease Coach events/ programs may be issued if it is proven through valid medical documentation that a player in physically unable to participate in an event.
Procedures and additional information:
If the player is physically unable to participate in an event please email tyler@creasecoach.com with valid medical documentation. Crease Coach will confirm receipt of the documentation. Credit requests may take up to 30 days to process.
In the rare case of a refund, it will be granted in the form of a check. There will also be a 5% processing fee.
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User Error- No Refund- Credit Only
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Weather Cancellation- No Refund
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Partial Attendance- No Refund
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Room & Board- If an event requires rooming or meal planning those fees will be deducted from any credit unless the cancellation is 30 days prior to the event/program
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Registration- If you register for an event/program through your team, refunds/credits will be processed through that team.